Privacy Policy

Privacy Policy

This Privacy Policy describes the principles for processing personal data by Melanie Melbourne (hereinafter referred to as the “Store”, “we”, “us”, or “our”). We value the privacy of our customers and make every effort to ensure that personal data is processed in accordance with applicable laws, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. Data Controller

The controller of your personal data is Melanie Melbourne.

For matters related to the protection of personal data, you may contact us via email or through the contact form available on the Store’s website.

2. Scope of Collected Data

We process personal data that you voluntarily provide, including in particular:

  • Full name,

  • Email address,

  • Phone number,

  • Residential address or shipping address,

  • Information necessary for processing payments,

  • Any other information provided through forms or correspondence with the Store.

3. Purposes of Data Processing

Personal data is processed for the following purposes:

  • Fulfilling orders and sales contracts,

  • Handling complaints, returns, and refunds,

  • Contacting customers regarding their orders,

  • Complying with accounting and legal obligations,

  • Marketing our own products and services (if the user has given consent),

  • Improving the quality of our services and the operation of the Store.

4. Legal Basis for Processing

Personal data is processed on the basis of:

  • Article 6(1)(b) GDPR – performance of a contract,

  • Article 6(1)(c) GDPR – compliance with a legal obligation,

  • Article 6(1)(f) GDPR – legitimate interests of the controller,

  • Article 6(1)(a) GDPR – the user’s consent (in the case of marketing activities).

5. Data Recipients

Personal data may be shared with entities cooperating with the Store only to the extent necessary to provide services, including:

  • Accounting firms,

  • Courier companies and postal operators,

  • Payment service providers,

  • IT service providers.

Personal data is not transferred outside the European Economic Area unless such transfer is necessary and carried out in accordance with applicable laws.

6. Data Retention Period

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected and subsequently for the period required by law or until consent is withdrawn (if processing is based on consent).

7. User Rights

The user has the right to:

  • Access their personal data,

  • Rectify inaccurate data,

  • Request erasure of their data (right to be forgotten),

  • Restrict the processing of their data,

  • Request data portability,

  • Object to the processing of their data,

  • Withdraw consent at any time (if processing is based on consent),

  • Lodge a complaint with the relevant data protection authority.

8. Cookies

The Store uses cookies to ensure the proper functioning of the website, analyze statistics, and conduct marketing activities. Users may change their cookie settings at any time through their web browser.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. The current version of the document will always be available on the Store’s website.

11. Final Provisions

By using the Store, you acknowledge and accept this Privacy Policy.